This article will walk you through how to report an issue you encounter while using the PowerDirect app. Your feedback is important to us, and this process helps us improve the app for everyone.
Reporting an Issue
Whenever you run into a problem with the app, follow these steps:
Step1: Select the Help Icon: Look for the help icon within the app and Click on it.
Step2: Select "Report an Issue": You'll see a button labeled "Report an Issue." Click on this button.
Step3: Describe the Problem: Clearly explain the issue you're facing. Be as specific as possible.
Optional: Add a Screenshot: To help us visualize the problem, take a screenshot by clicking the mark the bug button.
Once the image appears, use the pencil tool to circle or highlight specific areas.
Change the pencil color or undo marks as needed.
Step4: Submit Your Report: When you're finished, click "Next" to return to the form. Then, click "Submit" to send the report to our development team.
Conclusion
Thank you for taking the time to report the issue. Your feedback is crucial to improving the PowerDirect app. We appreciate your help!
