Complete a Dispatch

View Your Dispatches

1. Tap Dispatch on the navigation bar or the black Dispatch button on the home screen.

2. Your dispatches are organized by status:

   • Pending – for Owner Operators to accept or decline.

   • Accepted – ready to start.

   • In Progress – active moves.

   • Completed – finished moves (retained in the app for **30 days total**; the default filter shows the last 7 days (use date filters to search further back)).

3. Swipe each dispatch card to reveal options like Start, Pause, or Abort.

4. Tap Details to open the Dispatch Details screen.

Dispatch Details

• Each dispatch shows all relevant move information on one screen.

• Swipe between move cards to view pickup, delivery, and other stops.

• Tap the info icon to view location addresses.

• Missing details (like chassis number) appear in red—tap Edit to fix them.

• Use the document icon to upload or review required paperwork.

• Always swipe Arrive/Depart on time to record accurate timestamps.

Complete a Dispatch

1. Under the Accepted tab, tap Start on the dispatch card.

2. On the pickup stop, enter your chassis number when prompted.

3. Complete the BOL form and tap Preview to review it.

4. Upload any required documents.

5. Once all stops are complete, swipe Complete to finish the dispatch.

6. Your dispatch will now appear under the Completed tab.

Tips

• Use the Marquee icon next to Equipment Info to display details full screen for gate clerks.

• If you cannot see an expected dispatch, check the Screen Refreshed timestamp below the status tabs. If the timestamp looks stale, pull down on the dispatch list to force a refresh.

• Incomplete Stop Checklist items block dispatch actions. The app displays an error and disables the action button until all required checklist items are completed.

• Completed dispatches are retained in the app for **30 days total**. The default filter shows the last 7 days — use the preset or custom date range filters to search further back.